Degraded Performance

Incident Report for TurnPoint Software

Resolved

This incident has been resolved.

Posted Apr 16, 2026 - 15:20 AEST

We are currently investigating this issue.

Posted Apr 16, 2026 - 14:45 AEST

We are continuing to monitor for any further issues.

Posted Apr 16, 2026 - 14:38 AEST

A fix has been implemented and we are monitoring the results.

Posted Apr 16, 2026 - 14:38 AEST

We are aware of an issue causing degraded performance across TurnPoint

Posted Apr 16, 2026 - 14:23 AEST

This incident affected: TurnPoint V1 (TurnPoint Assist Version 1) and TurnPoint V2 (TurnPoint Assist Version 2, TurnPoint API V2).