All Systems Operational

About This Site

Welcome to the Status page for TurnPoint software's different products.

TurnPoint V2 Operational
90 days ago
99.99 % uptime
Today
TurnPoint Assist Version 2 Operational
90 days ago
99.98 % uptime
Today
TurnPoint API V2 Operational
90 days ago
100.0 % uptime
Today
TurnPoint V1 Operational
90 days ago
99.96 % uptime
Today
TurnPoint Assist Version 1 Operational
90 days ago
99.96 % uptime
Today
TurnPoint Pay Operational
90 days ago
100.0 % uptime
Today
TurnPoint Pay Operational
90 days ago
100.0 % uptime
Today
Your Care Portal Operational
90 days ago
100.0 % uptime
Today
Your Care Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 14, 2026

No incidents reported today.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026
Resolved - This incident has been resolved.
Jun 1, 08:26 AEST
Update - We have been advised from our hosting supplier that whilst a fix has been implemented there still may be impacts to our UTILS server. We will continue to monitor over the weekend.
May 29, 22:06 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 29, 17:24 AEST
Identified - We are currently investigating an issue with one of our hosting providers that has resulted in some V1 Application services being offline. Affected services include, but are not limited to, PDF and Excel downloads, NDIS Quotes, SSO login, and other V1 pages. This is caused by a supplier outage and we are working with them to restore services as quickly as possible.
May 29, 14:33 AEST
May 31, 2026

No incidents reported.