All Systems Operational

About This Site

Welcome to the Status page for TurnPoint software's different products.

Uptime over the past 90 days. View historical uptime.
TurnPoint Assist Operational
90 days ago
99.98 % uptime
Today
TurnPoint Pay Operational
90 days ago
100.0 % uptime
Today
Your Care Portal Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 15, 2024

No incidents reported today.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024
TurnPoint Assist Maintenance
Completed - The scheduled maintenance has been completed.
Oct 9, 03:23 AEDT
Verifying - Verification is currently underway for the maintenance items.
Oct 9, 02:57 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:15 AEDT
Scheduled - As previously communicated, starting at 22:15 (10:15 pm) AEDT (Sydney/Melbourne) tonight we will be performing server maintenance that is scheduled to finish at 6:15am on the Wednesday the 9th of Oct 2024. However, we do anticipate for the maintenance to be finished and returned to normal by 2am AEDT.
During this time the system will be in READ ONLY mode. This mode will allow users to read data but not add notes or mark appointments as 'started' / 'completed' etc
Oct 8, 10:37 AEDT
Oct 8, 2024
Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024
TurnPoint Assist Maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 23:18 AEST
Verifying - Verification is currently underway for the maintenance items.
Oct 1, 23:18 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 22:15 AEST
Update - TurnPoint Assist will be undergoing required maintenance to support future upgrades of the software. You will be able to access the system but in a read only mode.

Read more about our upgrades here:
https://turnpointcare.com.au/articles/tpannouncement/
Sep 26, 14:42 AEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 26, 14:36 AEST
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