We have been advised from our hosting supplier that whilst a fix has been implemented there still may be impacts to our UTILS server. We will continue to monitor over the weekend.
Posted May 29, 2026 - 22:06 AEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 29, 2026 - 17:24 AEST
Identified
We are currently investigating an issue with one of our hosting providers that has resulted in some V1 Application services being offline. Affected services include, but are not limited to, PDF and Excel downloads, NDIS Quotes, SSO login, and other V1 pages. This is caused by a supplier outage and we are working with them to restore services as quickly as possible.
Posted May 29, 2026 - 14:33 AEST
This incident affected: TurnPoint V1 (TurnPoint Assist Version 1).